Service and Legal Rights
PVM's services reflect each individual client's needs and circumstances. Our protocols and procedures help us to work towards ensuring that clients are fairly rewarded and suffer the minimum of disruption and inconvenience to their daily routine. The types of services Progress can help with include the following:
- Replacement vehicle whilst the clients own is off the road.
- Reclamation of vehicle repair costs.
- Engineers inspections.
- Compensation for personal injury.
- Suitable insurance to cover legal costs.
- Expert medical advice.
- Recovery of other incidental costs.
And many more…
By agreement of the Office of Fair Trading and Association of British Insurers and following a non fault accident your legal rights entitle you to have your vehicle repaired at a repairer of your own choice. You need only obtain one estimate for repairs and you are able to hire a replacement vehicle comparable to your own whilst your own vehicle is legally unroadworthy or during the period of repair. These costs can be reclaimed from the other drivers insurer and if applicable your no claims bonus remains intact and you may avoid having to pay a policy excess.
