Contact Us

Progress Vehicle Management Ltd

Company Registration Number: 3969191
Registred in England

VAT Number: 752082739
 

Head Office: Registered Office:
13 Progress Business Park
Progress Way
Croydon
Surrey
CR0 4XD
21 Progress Way
Croydon
Surrey
CR0 4XD

Telephone number: 20870 777 4552
Facsimile number: 10870 777 4553

info@progressvehiclemanagement.co.uk

Complaints

If you wish to make a complaint, please use the following contact details;

The Complaints Manager
Progress Vehicle Management Ltd
Unit 13, Progress Business Park
Progress Way
Croydon
CR0 4XD
Tel: 0870 777 4552 ext 120

Your complaint will be acknowledged within 5 working days and we will aim to resolve the complaint amicably within 4 weeks. If the complaint is not resolved within this time scale you will receive a further letter, advising you of a revised resolution date. In the unlikely instance that a complaint remains unresolved after 8 weeks, you can (subject to qualifying criteria) approach;

The Financial Ombudsman Service
Claims Management Regulator
South Quay Plaza
183 Marsh Wall
London
E14 9SR       
Tel: 0845 080 180
PO Box 7824
Burton on Trent
Staffordshire
DE14 9DP
Tel: 0845 4506858
Email:  info@claimsregualtion.gov.uk





FSA Progress Vehicle Management Ltd. are directly authorised & regulated by The Financial Services Authority for general insurance. FRN: 315473 FastTrack CSC The Claims
Standards Council
abi
NACHO
The National Association of Credit Hire Operators